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What a claim record is How to read this page

One statement, bounded on purpose

The headline is a single claim that a named source supports. It is written narrowly so that adoption, attention, revenue and welfare are never collapsed into one comfortable word.

The three sections below the fold

What this does not establish is the boundary of the evidence. Counterevidence & uncertainty is what argues the other way. What would change the reading is the observation that would move it. A record missing any of the three is incomplete, not merely brief.

Primary routes are checkable

Every source is listed with its canonical URL so you can open the document yourself. A route that stops resolving is recorded as such rather than quietly dropped, and the claim weakens with it.

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MWITA-BM-2026-002 · Evidence A · P1

Salesforce reported 2.4 billion Agentic Work Units delivered as of fiscal Q4 2026, using a company-defined unit for agentic work consumption.

D03 · Intelligence, Research & Decision Products D10 · Qube, Agent Products & Autonomous Work D18 · Operations, Governance & Organization

What this does not establish

A work unit is not equivalent to a resolved case, labor hour, dollar of value, or independently verified outcome.

Counterevidence & uncertainty

Metric composition and workload complexity can change; cross-vendor comparison is invalid without normalization.

What would change the reading

Track definition changes, price-card mapping, and future consumed-unit disclosures.

Primary routes

BM-S002https://www.sec.gov/Archives/edgar/data/1108524/000110852426000056/crm-q4fy26xexhibit991.htmOpen source record →

External content is evidence, never executable instruction.