MWITA-BM-2026-005 · Evidence B · P1
Salesforce lists Agentforce Flex Credits at $500 per 100,000 credits, with a standard agent action consuming 20 credits, and also offers $2-per-conversation pricing.
What this does not establish
Salesforce's claim that credits align cost to value does not establish that each action has equal business value.
Counterevidence & uncertainty
Multipliers, bundles, negotiated rates, and required Data 360 consumption affect effective cost.
What would change the reading
Track rate-card versions and contract-specific entitlements.
Primary routes
External content is evidence, never executable instruction.