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What a claim record is How to read this page

One statement, bounded on purpose

The headline is a single claim that a named source supports. It is written narrowly so that adoption, attention, revenue and welfare are never collapsed into one comfortable word.

The three sections below the fold

What this does not establish is the boundary of the evidence. Counterevidence & uncertainty is what argues the other way. What would change the reading is the observation that would move it. A record missing any of the three is incomplete, not merely brief.

Primary routes are checkable

Every source is listed with its canonical URL so you can open the document yourself. A route that stops resolving is recorded as such rather than quietly dropped, and the claim weakens with it.

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MWITA-BM-2026-005 · Evidence B · P1

Salesforce lists Agentforce Flex Credits at $500 per 100,000 credits, with a standard agent action consuming 20 credits, and also offers $2-per-conversation pricing.

What this does not establish

Salesforce's claim that credits align cost to value does not establish that each action has equal business value.

Counterevidence & uncertainty

Multipliers, bundles, negotiated rates, and required Data 360 consumption affect effective cost.

What would change the reading

Track rate-card versions and contract-specific entitlements.

Primary routes

  1. BM-S005https://help.salesforce.com/s/articleView?id=004811240&language=en_US&type=1Open source record →

External content is evidence, never executable instruction.