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SRC-6dc0cece262bcc97 · Source record

Generative AI Market Survey: Outlook, Use Cases and Risk Management

European Insurance and Occupational Pensions Authority · 5 connected claims

D08 · Finance, Funding, Investment & TradingD09 · Legal, Compliance, Trust & RegTechD12 · Data, Knowledge, Search & EvidenceD13 · Software Platforms, Cloud & IntegrationD18 · Operations, Governance & OrganizationD23 · Climate, Energy, Mobility & Built Environment

Canonical route

https://www.eiopa.europa.eu/publications/generative-ai-market-survey-outlook-use-cases-and-risk-management_en

Claims connected to this source

  1. MWITA-II-2026-022EIOPA's 2025 market survey received responses from 347 insurance undertakings across 25 EU and EEA countries.Evidence A
  2. MWITA-II-2026-023EIOPA reports that 65 percent of surveyed insurers were actively using generative AI, while most use cases remained at proof-of-concept stage.Evidence A
  3. MWITA-II-2026-024Sixty-four percent of generative-AI use cases reported to EIOPA were internal back-office applications and 36 percent were customer-facing.Evidence A
  4. MWITA-II-2026-025EIOPA found current insurer generative-AI use dominated by assisted models retaining human oversight.Evidence A
  5. MWITA-II-2026-026Surveyed insurers cited hallucinations as the leading generative-AI risk, followed by cybersecurity, data-protection and explainability concerns.Evidence A

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