MWITA-AMPO-2026-005 · Evidence A · P1
AI outbound calls had no significant average effect on resuming account opening and reduced intent through lower perceived empathy in follow-up evidence.
What this does not establish
One firm/week, unequal cells, resumption not completed opening, and the generative component is only partly described.
Counterevidence & uncertainty
Positive treatment effects in some interruption phases were offset for finance-platform prospects, producing no average lift.
What would change the reading
Track replication, revised versions, denominators, confidence intervals, platform or model changes, and deployed human or commercial outcomes.
Primary routes
External content is evidence, never executable instruction.