MWITA-CCO-2026-009 · Evidence A · P1
Deceptive chatbot use produced reputational spillovers that harmed both the organization and employees associated with it, including real recruiter penalties.
What this does not establish
Recruiters evaluated hypothetical candidate profiles in a field sample; this does not measure actual customer churn or completed hiring transactions.
Counterevidence & uncertainty
Concealing automation may avoid an immediate disclosure penalty but creates organization- and labor-market reputational liabilities when discovered.
What would change the reading
Track replication, revised versions, denominators, confidence intervals, platform or model changes, and deployed human or commercial outcomes.
Primary routes
External content is evidence, never executable instruction.