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What a claim record is How to read this page

One statement, bounded on purpose

The headline is a single claim that a named source supports. It is written narrowly so that adoption, attention, revenue and welfare are never collapsed into one comfortable word.

The three sections below the fold

What this does not establish is the boundary of the evidence. Counterevidence & uncertainty is what argues the other way. What would change the reading is the observation that would move it. A record missing any of the three is incomplete, not merely brief.

Primary routes are checkable

Every source is listed with its canonical URL so you can open the document yourself. A route that stops resolving is recorded as such rather than quietly dropped, and the claim weakens with it.

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MWITA-SBO-2026-003 · Evidence A · P1

Untailored AI reduced pharmaceutical sales activity and units sold, whereas a human-centered implementation tailored to work styles increased customer meetings.

What this does not establish

No general productivity claim for AI; the setting is regulated Nordic pharmaceutical selling, the randomization has only 12 business units, and implementation occurred in 2014.

Counterevidence & uncertainty

The untailored implementation produced a material backfire, and the tailored positive sales-volume estimate remains statistically uncertain.

What would change the reading

Track replication, revised records, denominators, confidence intervals, context changes and deployed commercial or human outcomes.

Primary routes

  1. SBO-S003https://doi.org/10.1287/mnsc.2022.03849Open source record →

External content is evidence, never executable instruction.