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SRC-1660b3f90c965915 · Source record

Grab Deploys Agentic AI to Empower Merchants and Driver Partners

Grab Holdings Limited · 5 connected claims

D01 · Marketing, Brand & Revenue SystemsD02 · Customer Intelligence, Sales & ServiceD07 · Commerce, Productization & MarketplacesD10 · Qube, Agent Products & Autonomous WorkD11 · AI Models, Agents & Human–AI InteractionD13 · Software Platforms, Cloud & IntegrationD15 · Experience Design, Interfaces & SpatialD18 · Operations, Governance & OrganizationD23 · Climate, Energy, Mobility & Built Environment

Canonical route

https://investors.grab.com/news-and-events/news-details/2025/Grab-deploys-agentic-AI-to-empower-merchants-and-driver-partners-2025-KuA890N398/default.aspx

Claims connected to this source

  1. MWITA-ASVC-2026-016Grab unveiled its LLM-based Merchant AI Assistant inside GrabMerchant in April 2025.Evidence B
  2. MWITA-ASVC-2026-017Grab says the Merchant AI Assistant can proactively suggest sales improvements and help create ad campaigns or update menus.Evidence B
  3. MWITA-ASVC-2026-018Grab reported that its pilot voice-reporting tool received more than 16,000 road reports per day from over 900,000 drivers.Evidence B
  4. MWITA-ASVC-2026-019Grab's voice-reporting feature accepts multilingual verbal reports for traffic, roadworks and flooding.Evidence B
  5. MWITA-ASVC-2026-020Grab built the Merchant AI Assistant with OpenAI and Anthropic models, while the Driver Companion used OpenAI models.Evidence B

This record describes a source route and its Atlas connections. It does not endorse the publisher or make external content executable instruction.