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SRC-2de4f28311ff34f8 · Source record

AI as an Operating System for Mercado Libre: Better Products, Faster

Mercado Libre Investor Relations · 5 connected claims

D01 · Marketing, Brand & Revenue SystemsD02 · Customer Intelligence, Sales & ServiceD07 · Commerce, Productization & MarketplacesD08 · Finance, Funding, Investment & TradingD10 · Qube, Agent Products & Autonomous WorkD11 · AI Models, Agents & Human–AI InteractionD13 · Software Platforms, Cloud & IntegrationD18 · Operations, Governance & OrganizationD19 · Measurement, Experimentation & EconomicsD21 · Economy, Work & Business-model Futures

Canonical route

https://investor.mercadolibre.com/open-file?file=aHR0cHM6Ly9odHRwMi5tbHN0YXRpYy5jb20vc3RvcmFnZS9tbC1jbXMtYmFja2VuZC9jbXMtZG9jdW1lbnRzLXByb2QvNWRiYmE5MTktNzIxYy00OTE2LWJiOTEtYzc2YTg3MTNmN2YwLzhiYWVjN2E2LTExOTktNGIwOS1hODJkLTY0NWZmNTc2YmUzMi9NRUxJX0lSX05ld3NsZXR0ZXJfSnVuZTIwMjYucGRm

Claims connected to this source

  1. MWITA-ASVC-2026-033Mercado Libre said much of its user-support flow runs through its internal Maxwell platform.Evidence B
  2. MWITA-ASVC-2026-034Mercado Libre said Maxwell enabled support agents for Mercado Pago users, advertisers and sellers.Evidence B
  3. MWITA-ASVC-2026-035Mercado Libre reported more than 99.99% uptime for its internal shared AI platform.Evidence B
  4. MWITA-ASVC-2026-036Mercado Libre said model routing, evaluation, observability and cache improvement reduced its cost per token as AI scaled.Evidence B
  5. MWITA-ASVC-2026-037Mercado Libre said it replaced a couple of multi-million-dollar SaaS contracts with agents.Evidence B

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