SRC-c86e960b5b8ca5ba · Source record
Nubank Wins Reclame Aqui Award for the Eighth Consecutive Year
Nu Holdings Ltd. · 3 connected claims
Canonical route
Claims connected to this source
- MWITA-ASVC-2026-030Nubank reported in late 2024 that AI resolved 40% of demands arriving through chat.Evidence B
- MWITA-ASVC-2026-031Nubank disclosed a copilot that assists its human customer-service agents.Evidence B
- MWITA-ASVC-2026-032Nubank's CX leader said AI is deployed only when its quality is at least equal to the existing service level.Evidence B
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