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SRC-7b706598b1337571 · Source record

JD.com Announces Fourth Quarter and Full Year 2025 Results

JD.com, Inc. · 6 connected claims

D01 · Marketing, Brand & Revenue SystemsD02 · Customer Intelligence, Sales & ServiceD07 · Commerce, Productization & MarketplacesD10 · Qube, Agent Products & Autonomous WorkD11 · AI Models, Agents & Human–AI InteractionD15 · Experience Design, Interfaces & SpatialD18 · Operations, Governance & OrganizationD19 · Measurement, Experimentation & Economics

Canonical route

https://ir.jd.com/news-releases/news-release-details/jdcom-announces-fourth-quarter-and-full-year-2025-results-and

Claims connected to this source

  1. MWITA-RM-2026-004JD.com reported RMB107.131 billion of marketplace and marketing revenue for FY2025, up 18.9% year over year.Evidence A
  2. MWITA-RM-2026-005JD.com reported RMB30.616 billion of marketplace and marketing revenue in Q4 2025, up 15.0% year over year.Evidence A
  3. MWITA-RM-2026-006More than 50,000 merchants were using JD's AI-powered JoyStreamer digital human by end-Q4 2025.Evidence B
  4. MWITA-ASVC-2026-001JD.com reported that its multimodal AI customer-service system handled more than 4.2 billion inquiries during the 2025 11.11 promotion.Evidence B
  5. MWITA-ASVC-2026-002JD.com described that customer-service system as both multi-scenario and multimodal.Evidence B
  6. MWITA-ASVC-2026-003JD.com reported more than 50,000 AI agents across internal systems by the end of 2025.Evidence B

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